The following booking terms and conditions and information form the basis of your contract with Goodlife Florida Villas Ltd, and all bookings are made subject to acceptance of these terms and conditions. All prices are in Pounds Sterling.

The Contract

Bookings between Goodlife Florida Villas Ltd, (herein after called the Company) and the person making the bookings (herein after called the Client) are valid after:

The booking form has been completed, signed and has been received by the Company or the Client has agreed to the conditions via the website or verbally;

The appropriate deposit has been paid to the Company; and

The booking has been confirmed to the Client by the Company in writing.

The Agreement

By accepting these conditions the Client agrees that he/she is authorised to agree to them on behalf of all other persons named on the booking form, including those substituted or added by subsequent agreed amendment of the booking. Flight reservations and holidays including flights; will also be subject to the booking conditions for the flight operator under separate booking conditions.

Principal

We will act as Principal on all booking contracts.

Prices

All prices are to the best of our ability correct at the time of our quotation. Final prices will be confirmed on the invoice and will be honoured unless for any reason the Company cannot accept the booking at the price quoted. It is the responsibility of the travel agent and/or the Client to check the accuracy of the information booked in confirmation invoices received. Any errors must be reported to us within seven days from the date printed on the confirmation invoice or before the client departure date, whichever is earlier.

Cancellations and Amendments

Cancellations, amendments and alterations made by the Client

The Company will always endeavour to meet requests for changes to existing bookings. If changes are made between receipt of a booking invoice and the start of the cancellation period an administration charge of up to £25 per person may be levied. Where it is possible to meet the requested changes the new holiday price will be recalculated in accordance with the new holiday arrangements. If amendments are required within 12 weeks of departure cancellation charges may apply in addition to an administration charge of up to £50 per person.

Amendments and alterations made by the Company

It may be necessary to make changes to your holiday home arrangements which we reserve the right to do so at any time. If a major change occurs we will inform you or your agent as soon as possible. A major change is one that involves a change of resort area, or a lower class of accommodation. In such instances you can:

If option a or b are chosen we will pay compensation as follows, based on the period before commencement of the first service:

Once the change is confirmed and accepted, no further claims for compensation or additional expenses will be accepted. No compensation will be paid or liability accepted if a change is made due to force majeure; risk/threat of war, industrial disputes, riots, civil strife, terrorist activity, natural/nuclear disasters, fire or adverse weather conditions closure of ports or airports , aircraft grounding and delays or similar events beyond our control. Goodlife Florida Villas Ltd reserves the right due to operational reasons to substitute villas of equal or superior quality when necessary.

Cancellations

Any cancellation by the Client must be notified in writing directly to the Company. If the Company receives the notification of the cancellation more than 12 weeks before the rental period, only the deposit will be forfeited. If less than 12 weeks, then the following cancellation charges will apply:

Up to 60 days before departure - loss of deposit

Between 30 - 59 days before rental period - 50% of the total cost

Between 29 days and date of service provision - total cost of rental is forfeited

Payment Terms

Deposits

A non-refundable booking deposit of £50 per week per property rental is recommended at the time of booking as cancellation charges will still be applicable.

Balance Payments

The balance is payable by the Client not less than 10 weeks prior to the rental period when payment in full must be made. If the Client does not pay the balance due at the prescribed time the Company reserves the right to cancel the booking, this action will be taken between 6 and 8 weeks prior to departure. In this event the deposit will be forfeited and it may not be possible to reinstate the reservation.

The Rental Property

Rental

The rental period normally commences at 4pm local time on the day of arrival and the property must normally be vacated by 11am on the day of departure. Any individual variations on these normal times will be advised to the Client. Any extensions on these times will incur additional charges.

Age Limitations

Persons/children under the age of 18 years (on the accommodation arrival date) will not be accepted unless accompanied by parents or an adult over the age of 18.

Poolside

All persons use the pool and surrounding area entirely at their own risk. Children must be supervised by parents or other responsible adults at all times when using the pool.

Villa Care

The Client is responsible for the property and will be expected to take reasonable care of it. At the end of the rental period all kitchenware must be clean and the property must be left in a reasonable condition. Please note all homes have a non-smoking policy. A fully refundable security/ breakage deposit of $300, or a non-refundable insurance premium of $30 may be charged on arrival and is used to cover breakages, damages or any extra cleaning required. This does not include any additional costs relating to cot’s, high chairs, rollaway beds, additional TV’s and DVD players, pool heating, BBQ’s or any other product/service rented locally through the management company. Telephone/Internet call charges are not covered through the security deposit scheme.

Problems or Complaints

Any complaints in resort should be brought to the immediate attention of the Management Company (the contact number can be found in the home and in the villa documents) who will make every effort to resolve the problem. It is considered reasonable to allow the Management Company 48 hours to rectify most problems with the property. If the Management Company is unobtainable or unable to rectify the problem within a reasonable time the Client must contact Goodlife Florida Villas. Failure to inform the Management Company or Goodlife Florida Villas within the given time frames MAY affect compensation.

Travel and Weather

Insurance

The Client is responsible for ensuring sufficient travel insurance is secured at the time of booking. The Company will accept no liability for Clients travelling without suitable travel insurance.

Weather

The southern United States, particularly around Florida and the Gulf of Mexico, are prone to adverse weather conditions at certain times of the year (most usually June to November). In the event of any disruption to your holiday plans as a result of such weather conditions, prevailing or anticipated, Goodlife Florida Villas Ltd will act according to the instructions from our local representatives and /or appropriate authorities. We must stress that such events are entirely beyond our control and we are unable to accept liability or consider compensation claims as a result of these circumstances.

Accommodation Booking Terms and Conditions

General